Cuba’s Nauta Internet Service Will Be Down Again

Cuba's Nauta Internet Service Will Be Down Again / 14ymedio

14ymedio, Havana, 12 October 2016 – the Cuban Telecommunications Company
(ETECSA) has reported that "the different platforms that manage public
Internet navigation services" will be affected by maintenance work to be
carried out from between 10:00 pm this October 12 and 06:00 am on
October 13.

The state telecommunications monopoly clarified in a note that "during
this technical intervention [customers will not be able to] recharge
Nauta service vouchers, transfer balances, or make other changes to user
accounts."

In addition, during the hours the maintenance work is being carried out
"there may be intervals when navigation is affected, whether from public
areas in hotels, wifi zones and ENET accounts."

ETECSA explains the need to carry out this work because of the
"sustained increase in registrations for the navigations service" in the
country. A situation that forces them to "undertake preventive
maintenance work on our platforms with the aim of assuring that these
systems are maintained in a state of adequate availability, and to
support the growing demand from our users."

The company has apologized, "for any inconvenience this work may cause."

ETECSA announced last September that had exceeded 200 wifi internet
navigation areas across the country. A service about which user reviews
are frequent, with complaints about the poor quality of the connections,
frequent interruptions, congestion and high prices.

An hour of browsing in one of the wireless connection zones costs 2 CUC
(roughly $2 US), the equivalent of about two days salary of a
professional on the island.

Source: Cuba's Nauta Internet Service Will Be Down Again / 14ymedio –
Translating Cuba -
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