Nauta Breakdown Leaves All of Cuba Without Email

Nauta Breakdown Leaves All of Cuba Without Email / 14ymedio
Posted on November 16, 2015

14ymedio, Havana, 16 November 2015 – Almost 72 hours after its Nauta
email service was interrupted, cellphone customers have not received an
explanation from the Cuba's State-owned Telecommunications Company
(ETECSA). Calls to the #118 complaint line are told "it is a technical
problem affecting the whole country" and the engineers are working on it.

On Friday afternoon, national email users started having problems
sending and receiving messages. During the weekend it has not been
possible access to mailboxes and they have ceased to be visible in
browsers on the main page at webmail.nauta.cu. 14ymedio has also been
hurt by the incident, which affected content updates over the weekend.
So car, the only telephone company in the country has not issued a
notice regarding the breakdown.

Last June users were warned several days in advance about technical
problems on the platform that supports the email providers enet.cu and
nauta.cu. On that occasion, ETECSA "apologized for the inconvenience
such incidents might cause," which contrasts with the lack of
information prior to the current repair/

In Cuba there are more than three million mobile customers, most of them
on a prepayment plan, Minister of Communications (MIC) Maimir Mesa Ramos
said last July, when he also acknowledged the high level of
technological obsolescence in the country and the limited capacity of
mobile phone base stations.

Source: Nauta Breakdown Leaves All of Cuba Without Email / 14ymedio |
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